Parent Terms
RuckPath / StickPath
These terms are written to be read. They are the agreement between you and us when you open an account. You accept them by ticking the box at signup. If you do not accept these terms, please do not register an account with us. If you have any questions regarding these terms, please contact us support@ruckpath.app. Please also read our Privacy Policy before accepting these terms https://ruckpath.app/privacy.
1. Who we are, and what this agreement is
1.1 This agreement is between Ruckpath Group Ltd (registered in England and Wales, company number 17374680, registered office Vaughan Chambers, Vaughan Road, Harpenden AL5 4EE) (“we”, “us”) and you, the parent or guardian holding the account (“you”).
1.2 Your account is with us, not with your child’s club. The club licenses the platform from us under a separate agreement. Where you pay, you pay us, and we answer to you. Your club cannot vary, cancel or refund your subscription.
1.3 These terms cover your access to the Ruckpath platform accessed via the Ruckpath app (the “platform”) and, where you have one, your subscription. How we handle your and your child’s personal data is set out in our Privacy Notice, which includes a version written for children.
2. Who can hold an account
2.1 You must be 18 or over and hold parental responsibility for each child you link to your account.
2.2 You may open an account in respect of a child only while that child is registered at a club holding a current licence with us. Once opened, your account is yours: if the club later leaves the platform, you do not lose it — see §8.
2.3 Linking to your child works like this: you enter the club’s join code with your child’s name and date of birth; the club confirms the match. We rely on the club’s confirmation that you are connected to that child. If you believe a link has been made in error, tell us immediately.
2.4 Where more than one adult holds parental responsibility for a child, each may hold an account; where a subscription is payable it is payable by whoever takes it out.
3. What you pay, and when you pay nothing
3.1 Where your club pays. Some clubs pay for their parents’ access as part of their own licence. If yours does, you hold a full account and pay us nothing for as long as that arrangement lasts. You will not be asked for card details, and nothing is charged.
3.2 If your club’s cover ends. If your club stops paying for parent access — because its licence ends, or because it changes the arrangement — we will tell you in the app at least 30 days before your free access ends. After that you may subscribe yourself at our published prices to carry on. Nothing your child has earned is lost either way (§7.5).
3.3 Where you subscribe and pay for your account. The price, including our family pricing for second and subsequent children, is displayed at signup and at each renewal. Prices are shown inclusive of VAT where it applies.
3.4 Subscriptions are monthly or annual, paid in advance through our payment provider, and renew automatically until cancelled.
3.5 Family pricing applies per club: children at the same club count together, in the order they were added. A child registered at more than one club is priced in full at each club.
3.6 If a payment fails we will retry it. If it continues to fail, your subscription pauses until payment succeeds; §7.5 explains what happens to your child’s records (nothing, for a long time).
3.7 We may change prices. We will give you at least 30 days’ notice, by email or in the app, before a price change takes effect, and it will only take effect at your next renewal. If you don’t accept the new price, cancel before the renewal and you will not be charged it.
4. Cancelling, and your cooling-off rights
4.1 Cooling off. If you subscribe, you have the legal right to cancel within 14 days, for any reason. Because the service starts immediately, if you use it during those 14 days and then cancel, we may deduct an amount proportionate to the period you had it; if you haven’t used it, you get a full refund.
4.2 Cancelling later. You can cancel at any time, in the app or by emailing us. Cancellation takes effect at the end of your current paid period — monthly or annual — and you keep access until then. We do not refund partial periods after the cooling-off window, except where the law requires it.
4.3 Cancelling does not delete your child’s records. They are kept under the retention rule in §7.5: at least three years from the last time any linked account signs in — and indefinitely if you sign in now and then, even without subscribing. If you re-subscribe, your child’s journey picks up where it left off.
5. What the service is
5.1 The platform shows you your child’s development journey as their coaches record it: skills, tiers, targets, badges, attendance and season history.
5.2 Some of what you see is your child’s own: targets they set, badges they claim about their own play. Their self-claimed badges are visible to your household — never to their coaches or club. That is a designed privacy feature, not an oversight.
5.3 We will provide the service with reasonable care and skill, and use reasonable endeavours to keep it available, excluding maintenance.
5.4 We may change the platform’s features. We will not make changes that materially reduce its core function during a period you have paid for without giving you reasonable notice — and you can always cancel before your next renewal (§4.2).
5.5 We own all intellectual property rights in the platform. You agree not to copy, distribute or allow any third party to access the platform other than in accordance with these terms. You should not allow any other person to access or use your account.
6. What the service is not
6.1 Assessments on the platform describe a coach’s view of your child’s development, recorded to encourage them. They are not professional advice, a prediction of ability, or a basis for decisions about your child’s health, safety or selection. Coaching decisions are the club’s and its coaches’; we are not responsible for them.
6.2 We do not run the club, appoint or vet its coaches, or carry out safeguarding checks. Those are the club’s responsibilities under its governing body’s rules. Safeguarding concerns should be raised with the club’s safeguarding officer or the governing body — and with us as well if the platform is involved in the concern.
7. Your child’s data
7.1 We are the data controller for the personal data on the platform. The Privacy Notice explains what we collect, why, and your and your child’s rights. Four things are important enough to state here as well.
7.2 We do not sell advertising, and nothing about your child is used to target anything. We do not use advertising networks, tracking, profiling or behavioural targeting of any kind, and we do not sell or share personal data with advertisers or data brokers. Nobody buys space in this app from us.
7.3 Your club may show its own sponsors. Some clubs display the businesses that support them — a name or a logo, in a space the club controls, in the coach app and in the parent app. It is your club’s choice and your club keeps whatever it is paid. Nothing is tracked, no personal data reaches a sponsor, and these placements never appear on a child’s own account. If you hand your device to your child, they will see what you see.
7.4 The club sees coaching data only. Your child’s club and coaches see what they record and your child’s registration details. They cannot see your payment details, and they can never see which badges your child claims about themselves (§5.2).
7.5 The retention rule. We keep your child’s records for as long as any account linked to them stays active. If no linked account is used for three years, the records are permanently deleted or irreversibly anonymised. We will not contact you first. An account is “used” by signing in. So: if you cancel and later want the history kept, sign in from time to time — it costs nothing — or export what you want to keep before you go.
7.6 A child leaving their club does not delete their records; §7.5 is the only rule that does. You keep access to everything recorded while they were there.
7.7 A copy of everything. You can print or download your child’s whole record from your account at any time, and you can ask us for it in any form the law entitles you to. The Privacy Notice explains how.
8. If your child’s club leaves the platform
8.1 If the club’s licence with us ends — whoever ends it — you lose nothing. Your account is yours. If you subscribe, you keep access for whatever period you have paid for and may carry on subscribing for as long as we operate the platform. If your club was paying for you, §3.2 applies: 30 days’ notice, then you may subscribe yourself.
8.2 What changes is the flow of new information: without the club’s licence, its coaches lose access, so no new assessments will be recorded unless your child registers at another club on the platform.
9. Your account, and children using it
9.1 Keep your sign-in secure. You are responsible for what is done on your account, so tell us if you believe someone else has accessed it.
9.2 The app is designed to be handed to your child: they can safely explore their journey, set their own targets, claim their own badges and play the games. Account settings, payment details and consent controls are yours as the account holder — they are not part of what your child uses. Handing your child the app is your choice, on your account, and under your supervision.
9.3 Where we make sign-in available to children aged 13 or over, your child may use the app on their own device with their own sign-in, which you issue and can withdraw at any time. You remain the account holder; your child is a user under your account. Their access shows their own journey and lets them do the things §9.2 describes — it does not include account settings, payment or consent controls, which stay with you.
10. Changes to these terms
10.1 We may update these terms. For changes that are not in your favour, we will give you at least 30 days’ notice, by email or in the app, and the change will take effect at your next renewal — or, if you do not subscribe, 30 days after we tell you. The version you accepted, and each later version, is dated and archived on our website https://ruckpath.app/parent-terms.
11. Our responsibility to you
11.1 Nothing in these terms limits your statutory rights as a consumer, or our liability for death or personal injury caused by our negligence, or for fraud.
11.2 We are responsible for foreseeable loss caused by our breach of these terms or our failure to use reasonable care and skill. We are not responsible for coaching decisions or their consequences (§6.1), or for losses unconnected with your account — the platform is supplied for private family use, not business use.
11.3 We are not responsible for losses you suffer caused by us breaking this contract if the loss is unexpected, caused by a delaying event outside our control or is otherwise avoidable.
11.4 We can suspend supply of the platform to deal with technical problems or make minor technical changes, update the platform to reflect changes in relevant laws and regulatory requirements or to make changes to the platform.
12. General
12.1 This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous and contemporaneous agreements, promises, assurances and understandings between them, whether written or oral, relating to its subject matter.
12.2 Each party acknowledges that in entering into this agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.
12.3 Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
12.4 If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.
12.5 If any provision or part-provision of this agreement is deemed deleted under §12.1 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
12.6 We may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of our rights and obligations under this agreement, to any person to which it transfers its business, provided that we give prior written notice of such dealings to you and the assignee undertakes in writing to you to be bound by our obligations under this agreement. We will ensure that the transfer won’t affect your rights under the contract.
12.7 You may not transfer your account to someone else, except to another adult with parental responsibility for the same child, with our agreement.
12.8 Any variation must be in writing and signed by both parties (or their authorised representatives).
12.9 Notices from us reach you by email to your account address, or in the app, or both; keep your email address current. Emails are deemed to have been received at 9:00am on the next working day. This does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.
12.10 If something goes wrong, tell us first: email us and we will reply within 14 days and try to put it right. Nothing in this clause affects your legal rights or stops you taking the matter further. This does not prevent either party seeking urgent relief.
12.11 These terms are governed by the law of English Law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
12.12 We may not immediately chase you for not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.
Version 1 — 29th August 2026